About the Program
This certificate provides the required skills for employment as a Helpdesk technician and provides a foundation in information communications technology.
Program Requirements
For current program requirements -> 2024-2025
Program Goal: Career
GE Pattern(s): None
Program Code: COMPUTERSUPPTECH.CC
Program Learning Outcome(s):
Upon successful completion of this program, the student will be able to:
Identify, describe, install, and maintain the fundamental hardware and software components of a modern computer system.
Apply the fundamental techniques of computer security to ensure account and data integrity.
Identify and describe connection-oriented network services and the functions of the Open Systems Interconnection (OSI) model.
Identify labor market needs and properly prepare for the most relevant industry certification exams.
Unit(s): 3.00
Transfer Status: CSU
Contact Hours:
34.00 hours Lecture
/ 51.00 hours Lab
Out of Class Hours: 68.00
Total Course Hours: 153.00
This is an advanced course in computer and network security. This course will prepare students to evaluate, secure and manage network information assurance, and take the CompTIA Security+ certification exam. Course topics include threat management, security standards and protocols (including public key infrastructure and cryptography), intrusion detection and prevention, forensics, system recovery, and disaster planning. The principles of data integrity, user accountability, and policy management will be explored in detail. Students will develop and demonstrate intrusion detection skills utilizing a virtual network to configure and test security procedures.
Unit(s): 3.00
Transfer Status: CSU
Contact Hours:
34.00 hours Lecture
/ 51.00 hours Lab
Out of Class Hours: 68.00
Total Course Hours: 153.00
This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. Students achieve a basic understanding of how networks operate and how to build simple local area networks (LAN), perform basic configurations for routers and switches, implement Internet Protocol (IP) and enterprise technologies, including cloud and virtualization. Students will apply the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; and implement network security, standards, and protocols. Preparation for the CompTIA Network+ certification exam. A virtualized lab component using NDG NETLabs+ will be included. (ITIS 150).
Unit(s): 4.00
Transfer Status: CSU
Contact Hours:
42.50 hours Lecture
/ 76.50 hours Lab
Out of Class Hours: 85.00
Total Course Hours: 204.00
This course provides an introduction to the computer hardware and software skills needed to help meet the growing demand for entry-level Information & Communication Technology (ICT) professionals. The fundamentals of computer hardware and software as well as advanced concepts such as security, networking, cloud computing, and the responsibilities of an ICT professional will be introduced. A special emphasis is placed on software, hardware, and network troubleshooting techniques. This course is intended to help students prepare for the CompTIA A+ certification exams. (C-ID ITIS 110).
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Contacts
Luke Sathrum, Chair
(530) 895-2219
Department Office: AHPS 251
(530) 895-2531
Counseling and Advising:
(530) 895-2378
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