About the Program
This is the first tier of the Business Information Worker (BIW) career pathway. Students completing this beginning certificate will take courses that are designed to provide students with a solid foundation in business communication; business math; professional development; keyboarding; Microsoft Windows, Word, Excel, Access, and Outlook; and additional business technology tools including collaboration tools.
Career related fields include administrative assistants, office workers, office specialists, and customer service representatives. This certificate can be completed in one semester.
Program Requirements
For current program requirements -> 2024-2025
Program Goal: Career
GE Pattern(s): None
Program Code: BIW.CC
Program Learning Outcome(s):
Upon successful completion of this program, the student will be able to:
Solve mathematical problems; analyze and interpret data; and apply sound decision-making skills.
Identify and describe current technologies used in today's businesses and apply these technologies to solve business problems, improve organizational productivity, and achieve the goals of business.
Unit(s): 3.00
Recommended Prep: Reading Level IV; English Level IV
Transfer Status: CSU
Contact Hours:
51.00 hours Lecture
Total Course Hours: 51.00
This course applies the principles of creating ethical and effective business communication to letters, memos, emails, and written and oral reports. The course emphasizes planning, organizing, composing, and revising business documents utilizing appropriate software to prepare and deliver written documents and professional-level oral reports.
Unit(s): 3.00
Recommended Prep: BCIS 84, ability to key 25 wpm, Reading Level IV; English Level III; Math Level II
Transfer Status: CSU
Contact Hours:
42.50 hours Lecture
/ 25.50 hours Lab
Total Course Hours: 68.00
This course is an examination of information and communication technologies used in today's businesses and the impact these technologies are having on today's workplaces. The course will include examination and application of a wide range of information and communication technology tools used to support and enhance business functions and processes. Focus will be placed on solving a variety of business problems, improving organizational productivity, and achieving the goals of business.
Unit(s): 2.00
Recommended Prep: Reading Level IV; English Level III
Transfer Status: CSU
Contact Hours:
25.50 hours Lecture
/ 25.50 hours Lab
Total Course Hours: 51.00
This course is designed for the student who has had little or no previous training in the operation of a keyboard. Students learn to type by touch, to use appropriate keyboarding techniques, and to develop speed and accuracy.
Unit(s): 3.00
Recommended Prep: Reading Level IV; English Level III
Transfer Status: CSU
Contact Hours:
34.00 hours Lecture
/ 51.00 hours Lab
Total Course Hours: 85.00
This course covers a recent version of Microsoft Word for Windows for students who have an understanding of computers and desire comprehensive knowledge of word processing. Course content includes creating and formatting documents; creating and modifying headers and footers; inserting objects such as clipart and images; creating and modifying tables; merging documents to create letters, envelopes and labels; creating charts; proofing documents; and automating formatting.
Unit(s): 1.00
Transfer Status: CSU
Contact Hours:
17.00 hours Lecture
Total Course Hours: 17.00
This course introduces students to identifying essential external and internal communication skills, managing conflict, developing a positive attitude, and creating the professional image for the workplace.
Unit(s): 2.00
Recommended Prep: Reading Level IV; English Level III; Math Level II
Transfer Status: CSU
Contact Hours:
34.00 hours Lecture
/ 17.00 hours Lab
Total Course Hours: 51.00
In this course, students use the features of an electronic calculator to solve business math problems including retail calculations, payroll, and installment buying. Students will develop Ten-Key speed and accuracy using the touch method.
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Contacts
Sandy Sloan, Chair
(530) 895-2385
Department Office: BE 116
(530) 895-2371
Counseling and Advising:
(530) 895-2378
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