About the Program
This is the first tier of the Business Information Worker (BIW) career pathway. Students completing this beginning certificate will take courses that are designed to provide students with a solid foundation in business communication; business math; professional development; keyboarding; Microsoft Windows, Word, Excel, Access, and Outlook; and additional business technology tools including collaboration tools.
Career related fields include administrative assistants, office workers, office specialists, and customer service representatives. This certificate can be completed in one semester.
Program Requirements
For current program requirements -> 2024-2025
Program Goal: Career
GE Pattern(s): None
Program Code: BIW.CC
Program Learning Outcome(s):
Upon successful completion of this program, the student will be able to:
Solve mathematical problems; analyze and interpret data; and apply sound decision-making skills.
Identify and describe current technologies used in today's businesses and apply these technologies to solve business problems, improve organizational productivity, and achieve the goals of business.
Unit(s): 3.00
Transfer Status: CSU
Contact Hours:
51.00 hours Lecture
Out of Class Hours: 102.00
Total Course Hours: 153.00
This course applies the principles of ethical and effective communication to the creation of letters, memos, emails, and written and oral reports for a variety of business situations. The course emphasizes planning, organizing, composing, and revising business documents using word processing software for written documents and presentation-graphics software to create and deliver professional-level oral reports. This course is designed for students who already have college-level writing skills. (C-ID BUS 115).
Unit(s): 3.00
Transfer Status: CSU
Contact Hours:
42.50 hours Lecture
/ 25.50 hours Lab
Out of Class Hours: 85.00
Total Course Hours: 153.00
This course is an examination of information and communication technologies used in today's businesses and the impact these technologies are having on today's workplaces. The course will include examination and application of a wide range of information and communication technology tools used to support and enhance business functions and processes. Focus will be placed on solving a variety of business problems, improving organizational productivity, and achieving the goals of business.
Unit(s): 1.50
Transfer Status: CSU
Contact Hours:
10.50 hours Lecture
/ 40.50 hours Lab
Out of Class Hours: 21.00
Total Course Hours: 72.00
This course is designed for the student who has had little or no previous training in the operation of a keyboard. Students learn to type by touch, to use appropriate keyboarding techniques, and to develop speed and accuracy. Students learn to use common proofreader's marks in document editing.
Unit(s): 3.00
Transfer Status: CSU
Contact Hours:
34.00 hours Lecture
/ 51.00 hours Lab
Out of Class Hours: 68.00
Total Course Hours: 153.00
This course covers a recent version of Microsoft Word for Windows for students who have an understanding of computers and desire comprehensive knowledge of word processing. Course content includes creating, editing, and formatting documents; creating and modifying headers and footers; inserting objects such as clipart, images, SmartArt, and WordArt; creating, modifying, and customizing tables; merging documents to create letters, envelopes and labels; creating charts; proofing documents; creating and managing shared documents and online forms; and automating process using macros. (C-ID BSOT 111X, BSOT 121X, BSOT 131X).
Unit(s): 1.00
Transfer Status: CSU
Contact Hours:
17.00 hours Lecture
Out of Class Hours: 34.00
Total Course Hours: 51.00
This course introduces students to identifying essential external and internal communication skills, managing conflict, developing a positive attitude, and creating the professional image for the workplace.
Unit(s): 2.00
Transfer Status: CSU
Contact Hours:
34.00 hours Lecture
/ 17.00 hours Lab
Out of Class Hours: 68.00
Total Course Hours: 119.00
In this course, students use the features of a business 10-key calculator to solve business math problems including banking, payroll, invoicing, markups/markdowns, interest, present and future value, credit cards, student loans, types of insurance, installment buying, and mortgages. Students will develop Ten-Key speed and accuracy using the touch method.
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Contacts
Kenneth Bearden, Chair
(530) 895-2213
Department Office: BE 116
(530) 895-2371
Counseling and Advising:
(530) 895-2378
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