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Computer Support Technician

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Certificate in Computer Support Technician

2018-2019 Map

Total Units: 11

Term 1

11 Units. Specified core courses are signified by icon.

	Course Name	Units	Notes
	CSCI-49: PCs and Peripherals/A+	4
Unit(s): 4.00 Recommended Prep: Reading Level IV; English Level IV; Math Level III Transfer Status: CSU Contact Hours: 42.50 hours Lecture / 76.50 hours Lab Total Course Hours: 119.00 This is an introductory course in computer hardware, operating systems and connectivity. The course prepares students to take the CompTIA A+ exams. The focus of this course is to develop an understanding of personal computing devices, including terminology, safety, assembly, operating system installation, configuration, optimization, security, and industry best practices.
	CSCI-48: Networking and Cisco Level 1	4
Unit(s): 4.00 Recommended Prep: CSCI 49 and/or Reading Level IV; English Level IV; Math Level III Transfer Status: CSU Contact Hours: 42.50 hours Lecture / 76.50 hours Lab Total Course Hours: 119.00 This is an introductory course in computer networking and data communication infrastructure. The focus of this course is to develop the skills required to manage and maintain networks. This is the first of two courses designed to prepare students to take the Cisco Certified Entry-level Network Technician (CCENT) exam and the first of three Butte College courses designed to prepare students to take the Cisco Certified Network Associate (CCNA) Routing and Switching certification exam. Course topics will include: CompTIA Network+ non-proprietary networking, network protocols components, configuration, network design, installation, management and security. Cisco routers and routing, switches and packet switched networks, Internet Protocol addressing and converged networking.
	CSCI-17: Computer & Network/Security+	3
Prerequisite(s): CSCI 49 Unit(s): 3.00 Recommended Prep: Reading Level IV; English Level IV; Math Level III Transfer Status: CSU Contact Hours: 34.00 hours Lecture / 51.00 hours Lab Total Course Hours: 85.00 This is an advanced course in computer and network security. This course will prepare students to evaluate, secure and manage network information assurance, and take the CompTIA Security+ certification exam. Course topics include threat management, security standards and protocols (including public key infrastructure and cryptography), intrusion detection and prevention, forensics, system recovery, and disaster planning. The principles of data integrity, user accountability, and policy management will be explored in detail. Students will develop and demonstrate intrusion detection skills utilizing a virtual network to configure and test security procedures.